Careers with Alpenwild

Destination Specialist

Are you passionate about adventure, travel, and exploring the world? Do you have a deep knowledge of various destinations and a love for active pursuits? If so, we have an exciting opportunity for you! We are seeking a dedicated Destination Specialist to join our team at Alpenwild, a leading tour operator specializing in active travel experiences.

As a Destination Specialist, you will play a crucial role in designing and booking unforgettable active travel itineraries for our guests. Your expertise in various destinations and activities will be key in creating immersive and thrilling experiences that cater to our guests' interests and preferences.

 

Responsibilities:

Itinerary Design: Design customized itineraries that align with the preferences, interests, and activity levels of our guests.

Research: Stay updated on the latest travel trends, emerging destinations, and activities to continuously enhance our offerings.

Supplier Relations: Establish and maintain strong relationships with local suppliers, including hotels, transportation providers, and activity operators, to ensure seamless logistics and excellent service.

Client Consultation: Engage with clients to understand their travel preferences, activity levels, and desired experiences, and provide expert advice and recommendations.

Trip Documentation: Prepare detailed trip notes, including activity descriptions, maps, and relevant information for guests and internal use.

Quality Assurance: Conduct regular destination inspections to ensure the highest standards of quality and customer satisfaction.

Collaborative Approach: Work closely with our marketing teams to ensure seamless trip execution and optimize customer satisfaction.

Customer Support: Provide exceptional customer service and support before, during, and after the trip to address any queries or concerns.

 

Qualifications:

Passion for active travel and deep knowledge of adventure-based activities, such as hiking, biking, kayaking, etc.

Excellent organizational and time management skills, with the ability to handle multiple projects simultaneously.

Outstanding communication and interpersonal skills to effectively collaborate with clients, suppliers, and internal teams.

Demonstrated experience in designing and organizing travel itineraries.

Ability to work independently and take ownership of projects while also being a team player.

Detail-oriented mindset with a commitment to delivering exceptional quality and exceeding customer expectations.

Proficiency in using travel industry software and tools to research, plan, and document travel itineraries.

If you are enthusiastic, knowledgeable, and ready to create extraordinary active travel experiences for our clients, we would love to hear from you. Join our dynamic team at Alpenwild and contribute to making dreams of adventure a reality.

 

Note: Only shortlisted candidates will be contacted.

Alpenwild is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 

Guide and Trip Leader Opportunities

We are always on the lookout for energetic, compassionate, and intelligent individuals who can create an unforgettable experience for our guests—so remarkable that our guests will want to return time and time again.

Alpenwild Guides and Trip Leaders are amazing individuals who make the Alps come alive for our clients. They are skilled leaders, teachers, managers, and coaches all rolled into one.

We are currently accepting applications for our summer season in the Alps. Please review our Position Description and Requirements for becoming an Alpenwild Guide and Trip Leader. If you have what it takes to delight our clients, we look forward to hearing from you.

• Guide and Trip Leader Position Description and Requirements

 

How to Apply

Submit a cover letter and resume to staffing@alpenwild.com.

Thank you for your interest in working for Alpenwild!

 

Alpenwild Values

There are the values that define our culture. Our employees exemplify these values in everything they do. 

• Quality: Each point of contact with the client must be defined by quality. We offer quality destinations, quality products, quality services, and quality people.
• Competence: As a result of our experience, training, and preparation, Alpenwild employees and trip leaders will be recognized as authoritative, knowledgeable, and trusted experts and guides in the areas we operate.
• Honesty: We are people of integrity. We provide accurate and complete information about our destinations, products, and services. We promise what we deliver. We deliver what we promise.
• Service: We’re in a service industry. Our reputation and continued success depends on our offering the highest level of service in all aspects of our business—before, during, and after the trip.
• Leadership: As individuals and as a company our skills, actions, example, and excellence will inspire confidence, trust, loyalty, and praise. We will be recognized as leaders in all we do.
• Responsiveness: We will attend to people’s questions, requests, and needs in a prompt and professional manner. We will gain trusted and loyal clients by being there first with the right answer.
• Innovation: We will be recognized as offering trips, services, products, and features that are creative, distinctive, uniquely appealing, and that consistently set Alpenwild apart from the competition.
• Passion: We never forget that we are in the business of fun. Our clients want to be entertained, delighted, pampered, taught, served, and befriended by people who care deeply about what they do.