Guides and Trip Leaders
Alpenwild Guides and Trip Leaders are amazing individuals who make the Alps come alive for our clients. They are skilled leaders, teachers, managers, and coaches all rolled into one. They are energetic, compassionate, and intelligent individuals who can create an unforgettable experience for our guests—so remarkable that our guests will want to return time and time again.
Responsibilities:
- As an Alpenwild Guide or Trip Leader you will be the primary contact with Alpenwild clients during the trip.
- Contact clients prior to the trip to introduce yourself to and reconfirm the first day meeting point and arrival schedule.
- Plan and carry out each day’s tour activities
- Assess weather and other factors which could impact the safe and enjoyable operation of the trip.
- Be the primary point of contact with hotels, restaurants, shuttle operators and other service providers in delivering the highest level of quality service and client satisfaction.
- Provide expert interpretive information and insights about the area in which you are guiding including the flora, fauna, geography, geology, history, cuisine, and culture of the region.
- Manage onsite customer service and guest satisfaction details on the trip
- Accurately account for cash expenditures and manage a tour budget
The ideal candidate will have the following experience, skills and characteristics:
- Be properly certified and have a legal right to work and guide in the area to which you have been assigned. For most guides on our hiking and trekking tours this requires that you be a certified Swiss Hiking Guide or an International Mountain Leader.
- Excellent interpersonal skills and customer service skills. Our best guides are typically outgoing, enthusiastic, and personable individuals.
- Possess and convey attributes of maturity, compassion, authenticity, and personal warmth.
- Be comfortable and confident in speaking to groups. Be a vibrant and engaging conversationalist.
- English and local language fluency.
- Possess intimate knowledge about and expertise in your region, including the flora, fauna, geography, geology, history, cuisine, and culture.
- Be adept in handling logistics, transportation needs, and luggage handling.
- Be adaptable, flexible, and resourceful. Be able to think on your feet, and make snap decisions that reflect wisdom, experience, and good judgement.
- Ability to communicate well with local vendors including hotels, restaurants, and transportation companies.
- Passion for hiking, walking, and the outdoors. Be in excellent health and have good stamina.
- Have a valid driver’s license and clean driving record.
- Ability to manage a tour budget.
- First aid skills and CPR certification.
Accountability
Alpenwild Guides and Trip Leaders work closely the Tour Operations Manager and work closely with the trip’s Destination Specialist and other support staff.
Ultimately, you will ensure our company’s tours continue to provide exceptional service and the highest quality customer experience to help us achieve our immediate and long-term business goals.
Salary and Benefits
Alpenwild Guides work on a freelance, seasonal basis and are paid a daily wage. All tour-related expenses are covered by Alpenwild. Some guides may lead only a couple trips a year while others may guide 6-8 trips.
To Apply
To apply for this position, please send a cover letter and your resume to staffing@alpenwild.com.
Every application will be reviewed and considered, although because of the large number of applicants, we regret that we will not be able to respond personally to each applicant. Only applicants selected for an interview will be contacted.
